Wellness Center Resource Guide

Amid a pandemic and an increase in the number of students struggling with mental health issues, Loyola’s wellness center is in high demand.

The wellness center saw an 11% increase in the number of students seeking counseling services two years ago, according to board director David deBoer.

About 500 students use the wellness center for medical, mental health or nutrition services each week, according to wellness center director Joan Holden.

Every Loyola student, regardless of their insurance plan or student status, can take advantage of most of the resources offered at the wellness center, with the exception of teletherapy, which is not available for non-residents of Illinois, according to wellness center assistant Mira Krivoshey. director of health promotion services.

The wellness center located in the Granada Center at Lake Shore Campus and the Terry Student Center at the Water Tower Campus are both open Monday through Friday from 8:30 a.m. to 5:00 p.m., according to its website.

Given the number of services available to students at the Wellness Center, it can be difficult for students to find the appropriate resources to address their concerns or determine who to contact for help.

To make it easier for students to receive help for any health concerns they encounter, The Phoenix has broken down the services offered at the wellness center.

Leslie Owen | The Phoenix

Medical services

Medical services such as vaccinations, routine medical care, and Dial-A-Nurse are commonly used at the wellness center, according to deBoer. Additional services include assessment and treatment of acute conditions, referral to specialists, laboratory tests, screening for tuberculosis and gynecological examinations.

Although the wellness center offers some medical resources, it does not provide dental services, annual physical exams, allergy shots, oral contraceptive prescriptions, medical excuse forms, or medication.

A doctor, six nurses and four advanced practice nurses work at the wellness center, according to wellness center director Joan Holden. Staff assess and treat acute illnesses such as infections, headaches, and abdominal pain, among other acute conditions.

Leslie Owen | The Phoenix

A gynecologist or nurse practitioner performs pelvic and breast exams, smears, and tests for chlamydia. Registered nurses help students make appointments, notify students of positive test results, and recommend care services.

In addition to testing for chlamydia, the wellness center also administers tests for gonorrhea, syphilis, trichomoniasis, human papillomavirus, herpes simplex virus, l hepatitis and HIV, according to its website.

Students can only make in-person medical appointments by calling Dial-A-Nurse at 773-508-8883, as appointments are not accepted. Telephone consultations for medical purposes can be scheduled through Open Communicator.

Students insured by Loyola who need urgent, non-life-threatening medical care can contact 480-779-4360 or use Healthiest You when the wellness center is not open.

Mental health services

Students in emotional distress or struggling with their mental health may receive short-term psychotherapy and psychiatry services from the wellness center. deBoer said students often use the wellness center for individual therapy, group therapy, and for community referrals.

Once students have contacted the wellness center, a mental health professional will assess their mental health issues, recommend care services, and help students make appointments. Six psychologists and eight counselors provide psychotherapy and counseling, respectively, according to deBoer. A psychiatric nurse practitioner and psychiatrist prescribe and monitor medication for students in need, deBoer said.

The number of counseling sessions offered at the wellness center is determined by individual student assessment, but deBoer said students typically attend fewer than 10 sessions before being referred to community services.

To make an appointment for mental health assistance, students can schedule a telephone consultation by calling 773-508-2530 or through Open Communicator. Students requesting urgent mental health help should call 773-508-2530 and dial option 3.

deBois said students typically get an appointment for a consultation within a week of reporting, but may have to wait 2 to 4 weeks for a therapy appointment during peak semester hours.

Nutritional services

For students needing help with anything related to dietary health, the wellness center offers short-term advice on weight management, meal planning, vitamin deficiencies, and blood disorders. diet, among other dietary issues. Nutrition counseling sessions are an hour long and follow-up sessions are 45 minutes long, although deBoer said students typically attend fewer than 10 sessions at the wellness center, according to deBoer.

While a single registered dietitian provides nutritional advice, an eating disorder assessment and treatment team consisting of a mental health care provider, a medical care provider and a registered dietitian collectively assesses and treats eating disorders. deBoer said the team generally helps students who are more advanced in their recovery.

Students with an active eating disorder are referred to community resources, according to deBoer.

Nutrition counseling appointments can be scheduled by calling Dial-A-Nurse at 773-508-8883 or by using Open Communicator.

Long term care

Since the Wellness Center only provides acute care, a Wellness Center care manager can help students in need of long-term care find appropriate services in the community. Mental health care providers are also responsible for helping students find services in the community.

deBoer said the care manager position has been vacant at the wellness center since August and the new care manager will not join until the end of November. At the time of publication, only mental health care providers are managing care.

When selecting an appropriate service in the community for a student, mental health providers and / or a care manager take into account the student’s needs, insurance plan, circumstances and identity factors. , according to deBoer. Once a suitable service is found, they will either send the contact information to the student or help them schedule a virtual or in-person appointment with a provider in the community.

In some cases, deBoer said a student who contacts the wellness center may be referred directly to services in the community if they are assessed as needing “more intense, specialized or long-term care. “. deBoer said he was not aware of the number of students who contact the wellness center and are referred for services in the community.


Since wellness center services are included in student development services and program fees, most services are free as long as students show up for their appointments or cancel at least three hours before. – students who do not should expect a fee of $ 15.

Students are, however, charged for lab tests and vaccinations. Although students are charged for most lab tests, students can attend an HIV testing session every third Thursday of the month from 3 p.m. to 6 p.m. to get tested for free. It should be noted that free HIV tests are administered on a “first come, first served” basis.

The Wellness Center does not accept or invoice for insurance.

Additional resources

Students who need to relax can hang out with the therapy dog ​​at the Ashlar Wellness Center every Tuesday, Wednesday, and Friday at Information Commons at 11 a.m. and every Thursday at the Damen Student Center at 10 a.m.

Leslie Owen | The Phoenix

Students with symptoms of COVID-19 can get tested at the wellness center.


Students aged 18 or over should not worry about their parents or anyone else having access to their medical information without their permission, as medical records and wellness center visits are confidential and protected by law. HIPAA law.

All visits are also confidential for 17-year-olds, however, they must receive parental consent to be treated at the wellness center, unless the treatments or tests are associated with sexual activity or abuse. therapy, according to Krivoshey and deBoer. However, deBoer said parents of 17-year-olds can access the counseling records.

According to deBoer, confidentiality could be lifted if there is a court order or if someone harms themselves or others.

(Visited 6 times, 6 visits today)

About Bradley J. Bridges

Check Also

Views: Racism in maternity care still exists; Steps to follow before the next pandemic

Editorial writers work on these public health topics. The New York Times: Black maternal mortality …